TeamLive is most comprehensive team scheduling, communication, and labor cost management platform created exclusively for the hospitality industry.
TeamLive not only simplifies the labor management process, it boosts its overall effectiveness by offering extensive resource scheduling tools and real-time collaboration features.
How to Use:
HOW IT WORKS
TeamLive streamlines the scheduling process, makes it easier to manage employee requests and allows you to communicate with your team more efficiently.
To launch TeamLive:
The first time, logon to your Harri account and once you are on your dashboard, click on “My Team”.
After your set up your account, you can access TeamLive by clicking "Schedule" from your dashboard.
You can “Add New Employee” in two ways: by clicking “ Add New” if you are entering a new employee outside of the Harri network, or through “Import From Harri” if you have uploaded your employee roster.
To enter in an employee's labor - click on said employee and click “positions and wages”. This is where you can add multiple positions, wages and max hours.
How to create a schedule:
For easy visibility each position category shows up in different colors, BOH shifts appear in green and FOH shifts appear in orange. Notice that when you move shifts, lengthen, shorten, remove, or change, you can see that your employee’s specific labor cost on the right of the screen changes with our real time cost calculator. Once you are satisfied with the schedule you have created, click “Publish”. Your team will then be notified via email or on the TeamLive mobile app.
In order to keep your schedule as clear as possible, you can easily remove employees who are not scheduled to work by clicking the “...” at the top of the screen and choosing the “remove unassigned employees” option.
How to Communicate with your Team:
Communication is accessed on the bottom left side of screen by clicking on the two messaging bubbles in the blue circle. This is a Facebook style news feed. You can share company objectives, menu updates and more to your entire team. Easily type a message, send photos or attach files like you would on any other social media site.
How to Manage Employee Requests:
Receive, review, and manage requests easily with the Time Off Request tab. All requests are found here along with which team member made the request and reason for the request.
Shift Trades Requests are also found here under a separate tabs. Keep track of who is requesting a shift trade and approve / deny who picks up the shift.
How to send one-to-one messages:
You can also send private messages from this tab to any individual on your staff.
Group messaging will be available soon.
How to Adjust Settings:
Settings are easily modified here (settings tab). Choose from options like auto approve shift trades to create a daily overtime threshold, spread of hours rules and more.
How to view your schedule:
There are a variety of ways to view your schedule once it’s finished:
You can also sort your employees by:
Additionally, you can filter your view by:
If needed, your schedule can be printed.
How to Print a Schedule:
TeamLive is not just an ordinary scheduling tool. With multiple functionalities pre- loaded you can easily communicate with your team and manage requests as well.
How to Create Day Parts:
How to Create Scheduler Labels:
How to Create Permissions:
Permissions allows you to control which admins have access to sensitive information such as wage and pay data.
How to set SMS Alerts:
SMS alerts can be set up in order to be notified in the case of early or late clock ins or clock outs.